We’re here to help with product questions, order support, and after-sales service.Please reach out anytime — our team will get back to you as soon as possible. 

E-mail

Sales Team:

intservice@luolai.com.cn

Marketing Team:

community@luolai.com

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Phone

+85255382929

Mon-Sun, 11am - 7pm ET

Please note:  Customer Service is closed on weekends and bank holidays.

We’re available by chat on Monday - Sunday: 11 a.m. - 7 p.m. ET