Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days.
Delivery times vary by destination and will be shown at checkout once your address is entered.


Can I return or exchange an item?

Yes. If your purchase doesn’t feel quite right, you may request a return or exchange within 30 days of delivery.
 For full details, please visit our Returns & Exchanges page.


Are your products suitable for sensitive skin?

Our materials are carefully selected for comfort and breathability.
However, individual sensitivities may vary. If you have specific concerns, feel free to contact us before purchasing.


How should I care for my product?

Each product includes care recommendations tailored to its materials.
You can also visit our Care Guide for general instructions and best practices.


How can I contact customer support?

Our support team is always happy to help.
Please reach out via our Contact Us page, and we’ll get back to you as soon as possible.